Mon-Thurs | 12 PM - 6 PM EST. Fri-Sun or All Major Holidays | CLOSED

The client agrees to pay Bri Maejor Designs 100% of the total project cost before any services are provided, deposits & payment plans are only available on services over $200. Services under $200 must be paid in full.

Deposits and payments are 100% Non-Refundable.

Due to the fact that we provide a custom service, the time that it takes to create designs is non-refundable. Our time is valuable and so is yours so please communicate professionally and responsibly of your design expectations.

​ Bri Maejor Designs, LLC does not provide refunds for any services unless agreed upon. Having buyers remorse or wanting to use another company instead is not a suitable means for a refund.

Once payment has been made to Bri Maejor Designs, LLC, the project will begin in the time frame given to the client. It is advised that you give the project a realistic amount of time for completion for these reasons: revisions may be needed, it may be a peak in the orders received and prior work received may take longer than expected. I provide a suitable timeframe, however, there may be an additional business day or two needed before I can begin if it is a busy time.

If for any reason you want to cancel a service already rendered or paid for, that is your choice. However, due to the work produced or in queue, payments already received by Bri Maejor Designs, LLC will not be refunded in order to offset the loss of business.

If partial work has already been received by the client and they choose to cancel, the partial or full payment that has been paid will not be refunded. Ownership of all artwork, layouts, and development will remain the property of Bri Maejor Designs, LLC and remaining work will not be sent to the client for their ownership. If the project is in its final stage, ownership will be transferred to the client after full payment is received.

The estimated turnaround time for custom designs is between 7 - 14 business days, for web designs and branding packages, anywhere between 6 - 8 weeks, and are subject to change. Turnaround time starts after all information has been received. Delay in us getting all the information necessary can result in a delay in your project being completed in the time frame mentioned above.

Illness, injury, or other events beyond Bri Maejor Designs, LLC’s control such as fire, theft, computer failure, and Acts of God may result in a delay of unpredictable length. We will be sure to keep you updated during the process.

There is a free three (3) minor revision limit. After that, all additional revisions will incur a $15 fee per revision. We will not produce any other concepts out of the 1-3 we've already designed, you must choose one (1) design to revise, UNLESS a new design has been purchased. For larger-scale projects like web design, the number of revisions is limited to 4. This is to ensure a steady workflow so your project can be completed in a reasonable time frame.

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For custom logo designs, after the final logo design is approved, the logo will be sent to you as a digital file in the following formats: (.jpeg, .pdf, .png). PSD & AI files is the sole property of Bri Maejor Designs, LLC. If for any reason you need the PSD/AI files for a printer/manufacturer, we will send the files to them personally please just provide the contact information.

You, the client, have ownership of the final design for use in any media application that is salutary to your business. Bri Maejor Designs, LLC retains the right to utilize the final design, or any versions of the design engendered in the process, within printed and on-line portfolios, including promotional materials such as newsletters and advertisements. The client withal gives Bri Maejor Designs, LLC sanction to utilize the client’s full denomination, business address, and/or website address, for testimonial purposes on their website, or other business cognate media. The client understands that it is the client’s responsibility to copyright the logo design (www.copyright.gov) and/or seek a trademark (www.uspto.gov/main/trademarks.htm).

We communicate via email only brimaejordesigns@gmail.com for paper trail purposes. We do not accept phone consultations. Please allow 24-72 business hours for a reply to your inquiry. Inquiries will not be responded to on the weekends.

We typically do not contact you right after purchases unless further clarification is needed or until the first drafts are prepared. For updates regarding your order, visit your Client Portal.

Your client portal can be accessed by entering the email use to place order. A password will be made for your portal and sent via email.

Text-based logo designs are text only. No images, clip-art, or vector of any kind will be implemented into these designs.

Image-based logo designs are a combination of clipart, icons or a vector with text.